Thanks @DonPepe. Here's where I'm at: Case #543514 as of 11-07 at 11:43, we're getting this error ("FAIL: Failed to convert Url url/report name .... 401:The requested resoure requires user authenticiation. This is an error returned by the Web server, not by the HTML to PDF converter. Please try to visit the same Url with your brownser to verify whether the Url is valid.") in the OrionWebPdf.log file after a Windows patch, security updates, and .Net Framework 2.0 and 3.0 had some service packs installed. IIS is setup to run anomymously as *********. The FIX is to install NPM 10.6. (We haven't installed this yet, so I cannot confirm this solution yet. Also, we do have a local orion account, but it is NOT in the admin group.)
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